All orders will ship within 24 business hours. Will deliver within 3 - 5 business days with standard shipping. For faster shipping you can also select express shipping, which will deliver in 1 - 2 business days.
LOST OR STOLEN PACKAGES
If your package has been confirmed via USPS delivered and you did not receive it you must file a claim with USPS as we are not responsible for lost or stolen packages.
Once you file a claim with USPS the driver on your route will investigate to ensure it was not accidentally delivered to the wrong address which is the case majority of the time.
If you have history of missing packages, we recommend you let us know that you want a signature required for delivery. That way, a person at your address must sign and collect your package eliminating the possibility of it being stolen.
If you decide to file a claim through your bank, your tracking number is automatically uploaded which will state that your package was indeed delivered. The only time that we will resend or refund is when tracking confirms that the package was lost/delayed DURING TRANSIT and not for any packages that states DELIVERED in mailbox/porch/reception etc.
Return & Exchange Policy
All items are allowed to be returned brand new and unused within 10 days of delivery. If your product is defective, you can return it within 1 year of your purchase. This does not apply to any ordinary wear and tear or accidental to the product.